Knowledge Base
Have questions? Below you can learn the answers to many common questions about RadioSparx.
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RadioSparx - General Issues and Questions
Accounts - What is the difference between a reseller account, a sub-account, a user account, and a trial account? What are User Groups?
Internet Speed and Bandwidth Issues - How fast does your Internet service need to be to use RadioSparx?
Player Hardware - What are good low-cost options for computer hardware to play the RadioSparx service?
RadioSparx - Custom Features (Stations, Schedules, Ads, and Auto-DJ)
Can I program the music to start every morning at 9 a.m. in case I arrive late, so the music plays automatically in our stores?
We have 20 stores, can we control what music station plays from headquarters, so the same music plays in all 20 stores?
RadioSparx - Artist, Composer, Label (Content Provider) Issues
RadioSparx - Website Player, R-Box Pearl, RS-PLAY, and Playback Issues
Are there any recommended configuration changes for Internet Explorer browser for optimal RadioSparx service?
How to prevent loss of music if your Internet service cuts out temporarily (i.e. use Local File Cache option)
What are the minimum requirements for the R-Box software for Microsoft Windows, hardware, and Internet speed?
When a new custom schedule is activated for the R-Box platform, will the locally-stored track cache be fully purged?
Why would I want to use the R-Box Pearl instead of just playing the music directly on the RadioSparx website?
RadioSparx - Player Topics - Sonos, AirPlay, and Streamit Issues
Streamit - Can the volume settings in the RadioSparx website control the volume on Streamit devices?
FAQ - Payment Problems and Solutions
Invoice Payment Failed - Declined: 10069-Payment could not be completed due to a sender account issue
FAQ - Composer and Producer Issues
