× LANGUAGE SETTING
► Account
► Home
► About
► Clients
► Music
► Service
► Submit Music
► Music Blog
► Help
► Sign-In



Topic: RadioSparx - Website Player, R-Box Pearl, RS-PLAY, and Playback Issues
Article ID: KB4032
Last Reviewed: Jun 28, 2019



Activating the R-Box Pearl Software on Windows (Quick Start Instructions - Condensed)

1.  Download rbox.zip file from https://www.radiosparx.com/software/rbox.zip and store in C:\RboxPearl\ folder.

2.  Right click on the rbox file in that folder and try to use 7-zip to "Extract here".

3.  After successful extraction, you can delete the rbox zip file, delete the rbox.apk file (which is for Android).

4.  Double-click the jarfix file to run it, install Java if necessary, then run jarfix again.

5.  Right-click on the rbox file (i.e. rbox.jar) and select Create Shortcut option on popup menu.

6.  Right-click on the new shortcut file and select COPY on the popup menu.

7.  Depending on whether you want R-Box to play for only the currently signed-in user, or for any user that ever signs-in to the PC, right-click on the Windows start button, then in the menu that pops up click on RUN, then pasted in either of the following:

  • shell:common startup     (for the entire PC)
  • shell:startup    (for the currently signed-in user)
  • When the folder appears on the screen, right-click in the white space somewhere inside that folder and from the popup menu select paste to paste the R-Box shortcut into the folder.  Then after a reboot, all the apps in that folder will automatically launch, and thus R-Box Pearl will also launch and commence playback.

    10. Double click on the c:\RboxPearl\rbox shortcut and the R-Box Pearl application will launch and may only be visible in the system tray.  Be careful to not launch multiple instances of the application.  You should not see multiple R-Box Pearl icons in your system tray -- if you do, right click on the extra icons and select EXIT.

    11.  To get the Device ID and Security code for the R-Box Settings screen, first find the User account within your RadioSparx account and then complete these steps:

      - Go into that user's Player Settings screen.  
      - Select the External Player Type field as the "R-Box Pearl" option.
      - Select the External Player Playback Mode as "Caching Mode".
      - IMPORTANT: SAVE THE SETTINGS!!

    12.  Access the R-Box Settings screen by right-clicking on the R-Box icon in the system tray and select SETTINGS.  Configure the Device ID and Security code obtained in the previous step and save the settings.

    13.  Click PLAY on the R-Box software interface and the player will contact the RadioSparx site and commence playback after a brief moment to synchronize with the server.

    ---


    Taking screenshot...
    Back to Top
    Support
    Help
    Support Categories
    Music & Artist Issues
    Technical Support
    Billing, Payments & Orders
    Feature Request
    My Tickets
    Technical Support
    Contact Name
    Email
    Subject (in 100 characters only.)
    Description
    Severity
    Screenshot / Photo
    Attach screenshot or photo to help us understand the issue.
    Or upload image from device
    Billing, Payments & Orders
    Contact Name
    Email
    Subject (in 100 characters only.)
    Description
    Severity
    Screenshot / Photo
    Capture or upload a screenshot to help us resolve faster.
    Or upload image from device
    Music & Artist issues
    Contact Name
    Email
    Subject (in 100 characters only.)
    Description
    Severity
    Screenshot / Photo
    Capture or upload a screenshot to illustrate the issue.
    Or upload image from device
    Feature request
    Your feedback is key to shaping our platform
    Contact Name
    Email
    Feature name
    What feature would you like us to add?
    Why is this important for you?
    Screenshot / Photo
    Attach a screenshot or sketch to illustrate your idea.
    Or upload image from device