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Topic: RadioSparx - Website Player, R-Box Pearl, RS-PLAY, and Playback Issues
Article ID: KB4307
Last Reviewed: Dec 21, 2022

Activating the RS-PLAY Software on Apple iPhone/iPad
Quick Start Instructions

To get the RS-PLAY app up and playing music quickly, follow these steps below.


The following are the prerequisites for this article:

  • Active RadioSparx Account - You must have an active account at the RadioSparx website to play music on the RS-PLAY software app. 
    Your account must be activated either as Free Trial account (which happens by default when you first register on the site), or with a paid
    subscription. You can sign-up on the website 's homepage (here:  https://www.radiosparx.com), or talk to a sales associate for assistance.

Install and Run the Software

To run the RS-PLAY software software on Apple iPhone or iPad, do the following: 

  • Download the Software - The R-Box Pearl software for iPhone/iPad can only be downloaded from Apple's App store.  
  • Visit the App Store directly while using your iPhone or iPad and on the App Store.  
  • Once you've opened the App Store, click on the search option and proceed to search for  "RS-PLAY". Please make sure to include the dash ( - ) between RS and PLAY and continue.  
  • Once the search results come up, scroll down a bit past the ad-promoted software and then you'll see the RS-PLAY software and its purple icon with a white right-pointing play button.  
  • Click on the download option for RS-PLAY to download and install it.  Once it finishes installing, then click the Open button.  The RS-PLAY main screen appears like this (or similar):

Configure Player Settings

You must configure the player settings for the software to be able to connect to your RadioSparx account, automatically log in, and commence playing the music.  

For RS-PLAY, do the following:

  • Click on the three dots in the upper-right corner of the software app's user interface.  The Settings screen appears:

Then separately from the RS-PLAY app, in a browser, surf to the RadioSparx website at https://www.radiosparx.com.  Click on the Account option at the top right and then go into the Player Settings option.

NOTE:  If you're setting this up for a user under a multi-user account, go into Account, then Users, and then into Player Settings for the affected user. 

Then perform these steps:

  • Step 1 -  External Player Type - Change the Player Type field to "R-Box Pearl (Hardware or Software) or RS-PLAY".
  • Step 2 -  Device ID - Enter the Device ID from the Player Settings screen into the corresponding field in the RS-PLAY settings screen.
  • Step 3 -  Security Token - Enter the Security Token from the Player Settings screen into the corresponding settings field in RS-PLAY settings screen.

  • Step 4 -  Sign In - Click on the SIGN IN button and your info will be authenticated and service commenced.

Back on the Player Settings screen in the RadioSparx website, make sure to click the "Save Changes" button in the upper right corner to lock in the change to the External Player Type field you made in Step 1 above.

Test Playback

Now go back to the RS-PLAY app and click on the PLAY button from the main screen of the RS-PLAY software and the Pop Vocal station should commence playing immediately in streaming mode.  Or click the Genre button to the left of the play button and select a genre (i.e. one of our broad music categories of common music styles, such as Pop, Dance, Jazz, etc.):

And then after selecting a genre, such as Pop Music for example, then you see the Pop Music stations available under that:

Enjoy the music!


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